Technical Support
MBS service team will be with you 24/7
Technical support
With MBS Machinery whether you require assistance over the phone, email, remote support, or on-site visits, our service teams always act promptly to provide you with first-class service. We are dedicated to offering round-the-clock assistance, regardless of your location, ensuring a seamless experience throughout the entire life-cycle after the installation.
WORRY-FREE AFTER-SALES SERVICE
Our after-sell service department is staffed by internal engineers who prioritize incoming calls, enabling them to manage all technical interventions around the clock. This ensures that your concerns are addressed promptly and effectively.
GLOBAL REMOTE-CONTROL SERVICE
Our remote-control system allows for remote diagnostics, troubleshooting, and maintenance of your system in real-time, providing fast support across the globe. For most common situations, such as machine calibration, alarm management, and functionality issues, our after-sell service department can resolve them instantaneously.
TIMELY ON-SITE SERVICE
In the case of more complex cases, such as machinery maintenance spare parts replacement or add special functions to the existing lines, our after-sell service team will schedule an on-site intervention with the next available qualified technician.